Capacity & Demand Manager - DV Cleared

Capacity & Performance Manager - DV Cleared

12-Month Contract | South West | £600 to £700 per day (DOE) | Outside IR35

We are seeking an experienced Capacity & Performance Manager to join a high-profile programme in the South West. This is a 12-month contract, paying up to £700 per day, with hybrid working available.

The successful candidate will bring extensive experience across capacity management, performance analysis, infrastructure planning and project management, ideally gained within large-scale, complex or secure environments.

Key Responsibilities

• Lead capacity and performance management across complex IT infrastructure and services.
• Develop demand, capacity and performance models, forecasts and long-term capacity plans.
• Analyse infrastructure performance and utilisation across physical, virtual and cloud environments.
• Produce dashboards, reports and management information to support technical and business decisions.
• Work closely with technical teams, service managers, suppliers and stakeholders to translate business demand into infrastructure requirements.
• Identify capacity risks, performance issues and potential service impacts, recommending appropriate mitigation.
• Support live operational issues, providing capacity and performance analysis during incidents and service outages.
• Manage demand, risk, incident, problem and change activities through established ITSM processes.
• Provide technical input into infrastructure projects, architecture and service design.
• Support continuous improvement of capacity and performance management processes, tools and reporting.

Essential Experience

• Extensive experience in Capacity Management and Performance Analysis within enterprise IT environments.
• Strong experience of capacity planning, forecasting, demand modelling and infrastructure performance management.
• Experience across Windows, Linux/UNIX, virtualisation, databases, storage and enterprise infrastructure.
• Strong analytical skills, with experience interpreting large and complex datasets.
• Experience with monitoring and performance tools such as Splunk, AppDynamics, BMC, VMware, PerfMon, Patrol, TeamQuest or similar.
• Strong knowledge of SQL/Oracle and data analysis.
• Experience working with senior stakeholders, technical teams, suppliers and service providers.
• Strong understanding of ITIL, Incident, Problem, Change, Risk and Service Management.
• Excellent communication, reporting and stakeholder management skills.

Clearance & Location

• Active UK DV clearance is essential.
• Hybrid working
• 12-month contract.
• Up to £700 per day.

This is an excellent opportunity for an experienced Capacity & Performance professional to work on a complex, enterprise-scale programme where your expertise will directly support service resilience, performance and future capacity planning.