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ServiceNow CSM

Tata Consultancy ServicesHyderabad, Andhra Pradesh🇮🇳IndiaPosted 7 Aug 2026

Quick Overview

Work Type
Hybrid
Schedule
Full Time
Level
Mid Senior

Job Description

Servicenow CSM

Mandatory Requirements

  • 5-13 years of overall IT experience.
  • 3+ years of hands-on ServiceNow CSM experience.
  • Strong experience in ServiceNow platform development and configuration.
  • Experience with Case Management and Customer Service workflows.
  • Knowledge of integrations using REST/SOAP APIs.
  • Experience working in Agile/Scrum environments.
  • Strong troubleshooting and stakeholder management skills.

Skills

SOAP
Scrum
Agile
Case Management
REST
ServiceNow
Stakeholder Management

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