Collections Associate

Our client, a leader in financial services, is seeking a Collections Associate to join their team. As a Collections Associate, you will be part of the Collections Department supporting the finance team. The ideal candidate will have strong communication skills, problem-solving abilities, and a professional demeanor which will align successfully in the organization.

Job Title: Collections Associate

Location: New York, NY

Pay Range: $25 - $28/hr 

Shift: 8:00AM - 5:00PM, Monday through Friday

What's the Job?

• Manage and collect outstanding accounts receivables from service customers through phone, email, and mail communications.
• Monitor accounts daily to identify overdue payments and take appropriate collection actions.
• Collaborate with the finance team and branch personnel to reconcile accounts and resolve discrepancies.
• Maintain detailed records of collection activities and ensure contact information accuracy.
• Prepare and present regular reports on collection activities and account statuses.

What's Needed?

• Minimum of 2-3 years of experience in a collections role or a related field.
• High school diploma or equivalent required; an Associate's or Bachelor's degree in Finance, Accounting, Business Administration, or a related field is preferred.
• Strong communication and negotiation skills.
• Proficiency in accounting software and Microsoft Office Suite (Excel, Word, Outlook).
• Knowledge of relevant laws and regulations related to debt collection.

What's in it for me?

• Opportunity to develop your career within a dynamic organization.
• Engage in meaningful work that impacts the company's financial health.
• Work in a supportive and inclusive environment that values diversity.
• Gain valuable experience in financial collections and customer service.
• Be part of a team committed to professional growth and success.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.