This is a remote position.

Position Overview

Innosoft Corporation is seeking an experienced Program Manager to lead delivery of the CMS Fee-For-Service Data Collection System (FFSDCS) ? a Medicare data collection platform used by drug manufacturers, clinical laboratories, hospitals, and ground ambulance providers to meet their federal reporting requirements.

Key Responsibilities

• Own end-to-end delivery of the contract ? scope, schedule, budget, quality, and staffing.
  
• Run the Agile delivery cadence: two-week sprints, program increment planning, daily stand-ups and Scrum of Scrums; clear blockers and manage dependencies, risks, and escalations.
  
• Serve as the primary point of contact to the CMS Contracting Officer?s Representative (COR) and Product Owner; lead weekly status meetings and quarterly program updates.
  
• Maintain the product roadmap, backlog priorities, and delivery metrics in Jira and Confluence; report velocity, burn-down, and progress from live dashboards.
  
• Lead and grow the delivery team ? including technical, testing, help desk, and subject matter expert leads; own staffing plans, recruiting, onboarding, and retention.
  
• Produce the Monthly Status Report covering accomplishments, deliverables, risks, performance metrics, financials, and staffing.
  
• Manage the risk and issue register; escalate to CMS with options and recommendations.
  
• Coordinate with other CMS contractors and ensure compliance with CMS security, privacy, and Section 508 accessibility requirements.
  

Requirements

Required Qualifications

? Bachelor?s degree in Business Administration, Information Systems, Health Administration, Engineering, or a related field.

? 10+ years of project or program management experience on enterprise IT systems, including at least 5 years managing federal contracts or task orders.

? Demonstrated ownership of cost, schedule, and scope across the full delivery lifecycle ? planning through closeout.

? Hands-on Agile delivery leadership: sprint cadence, program increment planning, and backlog prioritization with a product owner.

? Working command of Jira, Confluence, GitHub, and Slack, including the ability to run reporting and dashboards directly.

? Experience delivering IT systems in a federal environment; CMS or HHS strongly preferred.

? Experience coordinating delivery across multiple contractors and government stakeholders.

? Working knowledge of federal security and privacy requirements and the Authority to Operate (ATO) process.

? Strong executive communication skills, with the ability to engage credibly with federal senior leadership and translate the same content to engineers and analysts.

? Must be able to pass a conflict of interest screening and federal background investigation.

Preferred Qualifications

? PMP certification and a scaled Agile credential (SAFe Agilist, SAFe RTE, or Certified Scrum Master).

? Prior CMS experience, particularly with Medicare Fee-For-Service programs or CMS data collection systems.

? Experience operating in a CMS Cloud (AWS) environment.

? Familiarity with the CMS Target Life Cycle (TLC).

? Experience overseeing a help desk or customer support function serving an external user community.

Benefits