100% Remote :: ServiceNow CSM & FSM(Solution Architect)

Job/Role Title

Legal & Control || Santa Clara, California Preferred Remote okay

Mandatory Skills
(List any must-have requirements/skills/certifications/experience for this role)

ServiceNow Platform & Legal/Contract Operations, Solution Architecture / Technical Consulting, Customer Success Management. Executive Stakeholder Management, Legal & Contract Management Processes

Client Interview required for selection
(Yes/No)

Yes

Provide a detailed Job Description (JD)
(Please share a detailed job description of the role. A single line JD is not sufficient.)

8+ years in a customer facing role as a Solution Architect, Technical/Process Consultant, Customer Success manager, or additional related role.
5+ years of experience managing executive business stakeholders in a customer organization, preferred.
2+ years of experience with the ServiceNow platform in a technical capacity: developer, solution architect, technical consultant, or additional relevant role
Knowledge of ServiceNow platform topics such as Playbooks, Process
Automation Designer, and Integration Hub preferred
Knowledge of ServiceNow s integration tools and capabilities preferred
2+ years of experience working with Legal or Contract Management processes or technology preferred
Experience implementing ServiceNow Legal & Contract Operations products
strongly preferred.
Fanatical about customer success and tenacious about advising, coaching and
mentoring customers on our technology as well as the disciplines of
procurement and supply chain
Other skills which will help you succeed in this role: data driven, experience with
value consulting/realization, verbal and written communication talent, content
(webinar) development