Electronic Fight Bag (EFB) Support (Active Secret) - McChord AFB with Security Clearance

RiverTech is providing Functional Support to Air Mobility Command flying squadrons. The focus of this work is to support the non-flying tasks in flying squadrons that were traditionally performed by aircrew members as additional administrative duties. This position is providing support for aircrew members at McChord AFB in dealing with iOS (Apple) product general maintenance, restoration, and application support for EFB devices to accomplish the flying squadron's objectives. To join our team of outstanding professionals, apply today! Responsibilities * Performs set-up, maintenance, and restoration on aircrew EFB devices, to include:
* Device activation.
* Device/application password reset.
* Device/application unlock procedures.
* Initiates lost mode/device retrieval as needed.
* Performs set-up, maintenance, and restoration functions on End User Stand Alone (EUSA) devices, to include:
* Facilitates EUSA device set-up IAW the MDM provider and configuration profile provided by HQ AMC EFB Program Office.
* Initiates EUSA device operating system updates as approved by DISA, and configuration profile provided by HQ AMC EFB Program Office.
* Reviews audit logs for unauthorized access and/or configuration changes. Qualifications * Experience troubleshooting and loading software on computers, servers and/or EFB devices.
* Experience serving in an aircrew position; and/or knowledge about squadron flying operations; (desired) and/or knowledge about Electronic Flight Bag devices.
* Experience working with products using iOS (Apple) operating system software strongly desired.
* The minimum of a high school degree or GED is preferred.
* Must have an active Secret Security Clearance.
Applicable Operational Specialty Codes (not required): * AFSC - 1C0XX, 1XXX-Operations; 1A0X1-Boom Operator, 1A1X1-Flight Engineer, 1A6X1-Flight Attendant and 1A2X1-Loadmaster, 2AX1-Aircraft Maintenance.
* USA MOS - 15.
* USMC MOS - 60XX, 61XX, 62XX, 73XX, 75XX.
* USN NEC D0XX, G5XX; 8235/8251/8251-Flight Engineer.
* Other aircrew training specialties. Job ID 2026-24438 Work Type On-Site Pay Range 77,000 - 80,000 Benefits Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees. Company Description Work Where it Matters RiverTech, an Akima company, is not just another federal professional solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At RiverTech, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, RiverTech provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, RiverTech provides innovative solutions to complex engineering and operational challenges and delivers wide-ranging services for mission support, systems engineering, and IT. As a RiverTech employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.