Business Development Manager

Role Objective

We are looking for a Business Development/ Client Development Manager who can drive revenue growth through both existing client expansion and new client acquisition. The role will involve managing assigned accounts, generating new hiring demand, building senior stakeholder relationships, creating new business opportunities, and working closely with delivery teams to ensure successful closures. The ideal candidate should be client-focused, commercially aware, target-driven, number-oriented, and strong in follow-through.

Key Responsibilities

• Manage and grow assigned client accounts while also identifying new business opportunities through regular engagement, structured follow-ups, and market outreach.
• Build strong relationships with hiring managers, TA teams, vendor managers, procurement, delivery stakeholders, and new client contacts to generate hiring demand.
• Drive continuous vacancy flow across contract hiring by identifying new stakeholders, teams, business units, and expansion opportunities within existing and new accounts.
• Conduct client connects; pitch meetings, capability discussions, and requirement discovery calls to convert conversations into active requirements and business opportunities.
• Work closely with recruitment/delivery teams to ensure clear requirement understanding, quality submissions, timely feedback, stronger conversion ratios, and successful closures.
• Track the full hiring funnel from requirement intake to submission, interview, offer, joining, billing start, renewals, and extensions.
• Support commercial discussions including rates, margins, renewals, extensions, volume hiring, and client-specific pricing expectations.
• Maintain clear visibility on pipeline, revenue, upcoming opportunities, client risks, and market trends through accurate CRM/internal updates.
• Proactively manage client escalations, delivery risks, account-level issues, and follow-through to ensure client satisfaction and revenue continuity.

Required Skills

• 5-8 years of experience in client development, account management, business development, or recruitment sales.
• Experience in IT staffing, contract staffing, recruitment, GCC hiring, or professional services preferred.
• Strong understanding of the hiring lifecycle and client engagement.
• Ability to manage hiring managers, TA teams, procurement, and vendor management stakeholders.
• Good commercial understanding of rates, margins, billing, renewals, and extensions and contracts.
• Strong communication, follow-up, negotiation, and stakeholder management skills.
• Ability to work closely with recruitment/delivery teams to drive closures.
• Comfortable working with targets, reports, CRM updates, and performance metrics.