Data and Support Analyst

Employment Type: Permanent full time Hours: 76 hours per fortnight Salary: Location: Hybrid / Richmond location Contact: Sonia Aberl ()

Where there's life, there's Mercy. Where there's care, there's You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we're on a journey to keep growing our impact for the next hundred years. As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere. At Mercy Health, it's all about taking what we have and making it better. To do that, we need you. Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

At Mercy Health, you'll become part of a proud history built on over 100 years of expertise, skill and care. As insert role title , you'll use your insert key skills/areas of expertise needed for this role - e.g. high-level organisational skills to help achieve even more for all who need us.

What you'll bring

• Experience developing and maintaining reports, workflows, and scripts using tools such as Power BI, Excel, The Lookout Way, or similar.
• Ability to collect, cleanse, and validate data from multiple sources.
• Strong analytical skills to identify trends and insights.
• Ability to work with stakeholders to deliver clear, actionable outputs.
• Experience automating reports and processes (e.g. Workato, Power BI).
• Strong attention to detail and timely issue resolution.
• Experience in application support, technical support, or system maintenance.
• Ability to design and implement solutions in automation or scripting environments.

• A current Police Record Check.

Ready to help us shape the future of healthcare? Join us and make a meaningful difference in people's lives - and your career.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Mercy Health Australia is renowned for its unwavering commitment to providing compassionate and patient-centered health services and aged care services. If you're value and display empathy, integrity, and are seeking the opportunity to make a real difference, we invite you to join us! Mercy Health is made up of 10,000 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women's health services, early parenting services, home care services and health worker training and development. Mercy Health employs people from many cultures and backgrounds who, irrespective of their beliefs, share a common bond to care for those in need. We look forward to welcoming you to your journey with Mercy Health.