Spanish Speaking Customer Expert for Booking.com - Work In Athens, Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We take pride in our bespoke approach, ensuring every candidate finds a role that aligns with their professional ambitions and lifestyle preferences.

Job Overview

We are currently seeking a passionate professional to join our team in Athens for the Spanish Speaking Customer Expert for Booking.com position in Greece. This is a unique opportunity to advance your career within the dynamic travel industry while enjoying a world-class standard of living in the Mediterranean.

Key Responsibilities

• Provide world-class support to Spanish-speaking travelers and property partners, ensuring seamless travel experiences.
• Assist customers with complex reservation inquiries, cancellations, and booking modifications within the travel sector.
• Maintain high levels of customer satisfaction by resolving travel-related issues with empathy and efficiency.
• Collaborate with international teams to optimize service delivery for the global Booking.com platform.
• Update and maintain accurate traveler data to ensure the highest standards of service excellence.
• Communicate effectively across multiple channels, including phone, email, and live chat, to address client needs.
• Contribute to a positive team environment by sharing insights and best practices within the travel support landscape.

• Native or fluent Spanish (spoken and written).
• Valid EU passport (mandatory).
• Excellent communication skills and a passion for the travel industry.
• Ability to thrive in a fast-paced, multi-cultural environment in Athens.
• Proficiency in English to facilitate professional internal communication.
• A customer-centric mindset, eager to excel in one of the most exciting Spanish-speaking jobs in Greece.

What We Offer

• Competitive Monthly Salary plus 13th and 14th salaries as a special benefit.
• Fully Paid Training to ensure your success in the travel sector.
• Health Insurance coverage for your peace of mind.
• Fully Paid Relocation Package including flight, transfer, and hotel accommodation.
• Monthly Performance Bonus to reward your commitment and professional growth.
• An opportunity to build a career through high-level Spanish-speaking jobs in Greece.
• And Much More...

Life in Greece

Living in Greece offers an unparalleled lifestyle, blending ancient history with a modern, vibrant social culture. As you take on the Spanish Speaking Customer Expert for Booking.com position in Greece, you will enjoy a Mediterranean climate with year-round sunshine and access to some of the world’s most beautiful islands. Greece provides the perfect backdrop for personal growth and unforgettable professional experiences.

Beyond the professional benefits, the quality of life in Greece is exceptional, featuring world-renowned culinary experiences, bustling nightlife, and a friendly, welcoming community. If you are looking for top-tier jobs in Greece, joining our team in Athens allows you to experience the best of local hospitality while enjoying a secure, supported relocation process that makes your move to Greece seamless.

How to Apply

If you are ready to embark on an exciting career journey with a leading firm in the travel industry, we invite you to take the next step. Click "Apply Now" to submit your application for the Spanish Speaking Customer Expert for Booking.com position in Greece and join our growing team. We look forward to welcoming you to Mercier Consultancy Group.