Quick Overview
Job Description
TD Synnex is seeking an Electronics Repair Technician II to diagnose, repair, and maintain a wide range of electronic and IT equipment supporting our cutting-edge software solutions. In this role, you will perform component-level troubleshooting, testing, and calibration using schematics, diagnostic tools, and industry-standard equipment. You'll document repairs, manage RMAs, and collaborate closely with engineers and support teams to ensure high-quality, reliable hardware for clients. Join a culture of innovation and collaboration where you can grow your technical skills and contribute to impactful technology projects.
Responsibilities
- Diagnose and repair electronic and IT hardware to component level using diagnostic tools and schematics
- Perform functional testing, calibration, and quality assurance on repaired devices
- Document repair activities, parts used, and test results in service ticketing systems
- Collaborate with engineers and support teams to resolve complex hardware issues
- Manage RMAs, parts inventory, and adherence to repair turnaround times
- Ensure compliance with ESD, safety standards, and company repair procedures
- Update firmware and BIOS on supported devices as needed
- Provide technical support insights to improve product reliability and service processes
Required Skills
- Electronics diagnostics and troubleshooting
- Soldering and component-level repair
- Reading schematics and technical diagrams
- Hardware testing and quality assurance
- Use of multimeters and oscilloscopes
- Firmware and BIOS updates
- IT hardware support (PCs, servers, peripherals)
- Inventory and RMA processing
- Service ticketing systems
- ESD and safety compliance
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