Application Engineer - Windchill PLM

Account Manager (Ansys Simulation Software Sales Engineer)

Required education and degree type: BS or MS or PhD in Engineering / Physics.
Required onsite work location: Manly (NSW), Bentley (WA), or Eight Mile Plains (QLD).
A detailed list of requirements is explained further down.

Key Duties and Responsibilities

• Performs sales activities, establishes, develops and maintains business relationships with current and/or prospective customers.
• Maintains renewal business and generates new business for an assigned geographic area, set of named accounts or product/service line to achieve or exceed revenue objectives.
• Creates and executes a strategy to grow usage by connecting the Ansys solutions to a customer metric, goal, KPI or priority.
• Creates and conducts sales presentations that clearly present the value of company's products/services through metrics and proof points while tying to the customer's needs and differentiating from competition.
• Establishes relationships with business leaders and customer executives who can serve as business champions for Ansys.
• Coordinates sales effort as needed with marketing, account team, sales management, accounting, legal and technical services groups globally.
• Develop clear and effective written proposals/quotations for current and prospective customers that represent maximum value to the customer and fair price for ANSYS; ensure that proposals address customer's key issues, needs and requirements.
• Create and maintain account plans for existing customers highlighting profile, share and value opportunities.
• Alert client to new or improved products/services and relay client feedback to product development staff.
• Research sources for developing prospective customers or expanding to new groups in existing customers and for information to determine their potential.
• Leverage trade shows and conventions; schedules training and seminars to enhance new business opportunities within current and prospective customer base.
• Completes administrative work including but not limited to quotation generation, order processing, delivery, acceptance inspection, NDA and other contract preparation.
• Maintains healthy pipeline to meet goals. Accurately enters data into CRM.
• Remains knowledgeable and keeps abreast of the company's new and existing products/services to facilitate sales efforts.

Minimum Education and Certification Requirements and Experience

• Required education and degree type: BS or MS or PhD in Engineering / Physics.
• Required minimum years of professional experience in an engineering software environment: BS+5, MS+3, or PhD+1.
• Demonstrated use of relevant Ansys, nCode, Flownex, SDC Verifier software or knowledge of other commercial engineering numerical simulation software packages.
• Demonstrated understanding of Ansys products, technology and how these tools are used in a particular customer segment(s); ability to understand, represent and effectively communicate all technical activities associated with the account across all physics and product lines.
• Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English.
• Strong organizational and time management skills, possesses a sense of urgency.
• Project a professional image and demonstrates business acumen, driven to succeed.
• Ability to travel domestically up to 25% - 50% of time.
• Demonstrated ability to foster collaboration and coordination with personnel distributed across multiple global sites.

Preferred/Ideal Qualifications and Skills

• Previous experience as either an account manager or application engineer at a channel partner for Ansys or similar simulation software.
• Preferred education and years of professional experience in an engineering software environment: BS+8, MS+6, or PhD+3.
• 4 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software.
• Ability to interact effectively with senior business managers and C-level executives.

Additional Information

Preference will be given to candidates with an Australian work visa, however outstanding candidates with recent and directly relevant experience from overseas will be considered for sponsorship.

Application Engineer - Windchill PLM

Role: Application Engineers are responsible for providing pre- and post-sales support to new and existing customers across ANZ, including:

• Working with the sales team to understand customer requirements, present live software demonstrations and conduct workshops/webinars to support sales & marketing activities.
• Performing software implementation services including scoping, system design, installation & configuration.
• Delivering standard and custom training classes.
• Providing on-site and remote technical support.

Experience

• Experience with Windchill is essential, including core data management, business process optimization, business administration, and system administration.
• ThingWorx Navigate experience desirable but not essential.
• Java programming experience desirable but not essential.
• Demonstrated experience working in a software sales and/or support environment.

Skills

• Excellent understanding of computer systems and networks, including cloud and on-premises virtualised environments.
• Excellent written and verbal communication and interpersonal skills.
• Ability to work independently and as part of a team.

Additional Information

Preference will be given to candidates with an Australian work visa, however outstanding candidates from overseas will be considered for sponsorship.

Senior Application Engineer

Reporting to the PTC Technical Manager, Senior Application Engineers are responsible for providing pre- and post-sales support to new and existing customers across ANZ. Tasks include:

• Working with the sales team to understand customer requirements, present live software demonstrations and conduct workshops/webinars to support sales & marketing activities.
• Performing software implementation services including installation & configuration.
• Delivering standard and custom training classes.
• Providing on-site and remote technical support for customers.

Experience

• At least 5 years of recent experience with Creo Parametric.
• Knowledge of using Creo with Windchill is preferred.
• Demonstrated experience working in a software sales and/or support environment, ideally for a PTC Partner.

Skills

• Attention to detail and ability to understand technical information.
• Excellent written and verbal communication and interpersonal skills.
• Be a self-starter, with excellent planning and organisational skills.
• Ability to work independently and as part of a team.

Additional Information

Preference will be given to candidates with an Australian work visa, however outstanding candidates from overseas will be considered for sponsorship.
Applicants may be required to undergo and satisfactorily complete a National Police Check as part of the recruitment process.

Application Engineer

Role: Application Engineers are responsible for providing pre- and post-sales support to new and existing customers across ANZ, comprising:

• Working with the sales team to understand customer requirements, present live software demonstrations and conduct workshops/webinars to support sales & marketing activities.
• Performing software implementation services including installation & configuration.
• Delivering standard and custom training classes.
• Providing on-site and remote technical support for customers.

Qualifications

• A degree in either aeronautical, mechanical, mechatronics or manufacturing engineering will be highly regarded, but is not essential.

Skills

• Excellent written and verbal communication and interpersonal skills.
• Be a self-starter, with excellent planning and organisational skills.
• Ability to work independently and as part of a team.
• Good understanding of MS Windows computer systems and networks.

Experience

• A minimum of 1 year of experience with Creo Parametric is essential.
• Experience with Windchill or other PDM/PLM products preferred but not essential.
• A demonstrated experience with providing software sales and/or training/technical support.

Additional Information

Preference will be given to candidates with an Australian work visa, however outstanding candidates from overseas will be considered for sponsorship.
Attractive remuneration and conditions will be afforded to the successful applicant with the appropriate skills; full details available at interview.