internal-sales-administrator

Job description Internal Sales Administrator Location: Alcester (Office Based) Salary: £26,000 - £30,000 (Depending on Experience) Hours: 40 hours per week, Monday to Friday, 8:30am – 5:00pm

An excellent opportunity has arisen to join a well-established and growing business based in Alcester. The company operates within a fast-paced, customer-focused environment, supplying products to a wide range of industries.

They are now looking for a proactive and organised Internal Sales Administrator to support the sales team and ensure a smooth and efficient order process from enquiry through to delivery.

The Role As an Internal Sales Administrator, you will play a key role in supporting customers and the wider sales function. Responsibilities will include: -Processing customer orders accurately and efficiently -Preparing and issuing quotations in line with customer requirements -Managing inbound enquiries via phone and email -Liaising with customers to provide updates on orders, deliveries, and lead times -Coordinating with production and logistics teams to ensure timely fulfilment -Maintaining and updating customer records and internal systems -Handling any customer queries or issues in a professional and timely manner -Supporting the sales team with administrative duties and reporting -Building strong relationships with customers to ensure a high level of service

About You The successful candidate will: -Have previous experience in a sales administration, customer service, or internal sales role -Be highly organised with strong attention to detail -Have excellent communication skills, both written and verbal -Be confident working in a fast-paced, team-oriented environment -Be IT literate and comfortable using internal systems and Microsoft Office -Have a proactive and positive approach to problem-solving