Customer Journey & Martech Orchestration Lead
Why This Role Stands Out
This hybrid role offers a fantastic opportunity to shape the future of customer engagement at a reputable bank, leveraging your expertise in martech and journey orchestration to drive personalized communication strategies. You'll thrive here if you're a strategic thinker eager to collaborate across diverse teams and develop innovative solutions within a dynamic environment. Apply now to make a significant impact and grow your career in a supportive and forward-thinking organization!
Quick Overview
Job Description
ING Bank (Australia) Limited is forming the Growth Tribe to shape the future of customer engagement. As Martech & Orchestration Customer Journey Expert, you will design orchestration frameworks, decisioning logic and personalized communication strategies at scale across ING's apps and channels.
You'll partner with Product, Marketing, Digital, Analytics and Technology teams to deliver scalable customer engagement capabilities, while navigating regulatory and risk considerations in a fast-paced,
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