UAT Analyst

Join a growing team as a User Acceptance Testing (UAT) Analyst, where you'll play a key role in delivering high-impact digital customer experiences on our enterprise-level B2B eCommerce platform. As a detail-oriented, business-minded professional, you'll validate complex customer workflows, collaborate closely with Product, UX, Development, and business stakeholders, and ensure seamless end-to-end journeys. If you thrive in a fast-paced Agile environment and are passionate about connecting business requirements to real-world user needs, we invite you to shape innovative solutions and drive continuous improvement.

This is an onsite, full-time, permanent opportunity in Birmingham, AL with a full suite of benefits.

Required Skills & Experience

• 3-5+ years of experience in User Acceptance Testing or Business Systems Testing
• Experience supporting B2B eCommerce platforms with complex customer workflows
• Strong understanding of:
• Order management
• Customer-specific pricing
• Inventory availability
• Shipping and fulfillment processes
• Hands-on experience with Azure DevOps (user stories, test cases, defect management, release validation)
• Familiarity with ERP systems such as SAP, Oracle, Microsoft Dynamics, or Prophet 21 (P21)
• Experience with PIM, CMS platforms, or search technologies
• Strong analytical, troubleshooting, and communication skills
• Ability to manage multiple releases in a fast-paced Agile environment

Key Skills

• User Acceptance Testing (UAT)
• Functional & Regression Testing
• End-to-End Business Process Validation
• Test Case Design & Execution
• Defect Lifecycle Management
• Azure DevOps
• ERP & System Integrations
• Root Cause Analysis
• Cross-functional Collaboration
• Documentation & Release Sign-off
• Agile/Scrum

Desired Skills & Experience

• B2B distribution, industrial supply, manufacturing, wholesale, or MRO industry experience
• Testing customer-specific catalogs, contract pricing, branch inventory, and procurement workflows
• Familiarity with Google Analytics, Adobe Analytics, or Power BI
• Experience with feature flags, phased rollouts, and release management

What You Will Be Doing

Daily Responsibilities

• Develop and execute comprehensive User Acceptance Testing plans, test scenarios, and test cases for new features and enhancements.
• Partner with Product Managers, Requirements Analysts, Developers, UX, and business stakeholders to validate business requirements and acceptance criteria.
• Validate end-to-end customer journeys, including:
  • Product search and navigation
  • Customer-specific pricing
  • Shopping cart and checkout
  • Order placement and order history
  • Returns and account management
• Perform functional, regression, integration, and exploratory testing to ensure high-quality releases.
• Identify, document, prioritize, and track defects using Azure DevOps through resolution.
• Validate integrations across ERP, inventory, pricing, payment, shipping, tax, and product information systems.
• Coordinate UAT activities with business users and facilitate release readiness and production sign-off.
• Analyze production issues, reproduce defects, and collaborate on root cause analysis.
• Ensure traceability between business requirements, user stories, acceptance criteria, and test cases within Azure DevOps.
• Participate in Agile ceremonies including backlog refinement, sprint planning, sprint reviews, and retrospectives

The Offer

You will receive the following benefits:

• Comprehensive health and wellness benefits
• Paid Time Off and company holidays
• 401(k) plan with company match

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.