Inside Sales Supervisor

Lead. Coach. Win.

We're looking for an energetic, hands-on Inside Sales Supervisor who thrives on developing people, driving results, and building a winning culture. If you're the type of leader who gets excited about coaching on the sales floor, celebrating wins, and helping others reach their potential, we want to meet you.

This isn't a desk job. You'll spend your day on the floor with your team—listening to calls, role-playing, coaching in real time, and creating an environment where people are motivated to succeed.

What You'll Do

Lead and coach a team of 10–15 Inside Sales Representatives

Conduct one-on-one coaching sessions focused on performance and development

Listen to live and recorded calls to identify coaching opportunities

Facilitate role-playing sessions to improve sales skills and closing techniques

Partner with Team Leads to drive daily performance

Train and onboard new sales team members

Analyze team performance metrics and identify trends or opportunities

Foster a positive, competitive, and high-energy sales culture

Motivate your team to consistently achieve and exceed goals

What We're Looking For

Previous experience leading an inside sales or call center sales team

Proven success in inside sales with a strong understanding of the sales process

Passion for coaching, mentoring, and developing people

High-energy leadership style with the ability to motivate others

Strong communication and relationship-building skills

Results-driven mindset with a focus on accountability and continuous improvement

Comfortable working with performance metrics and sales data

Working knowledge of Microsoft Excel (PivotTables and VLOOKUPs are a plus)

Preferred Experience

Home improvement or home remodeling

Construction industry

Call center sales environment

Schedule

This role requires flexibility to support the sales team during peak business hours.

Fully on-site in Hyattsville, MD

Typical workweek of 50–55 hours

Evening availability required

One weekend day each week

Typical hours may include:

11:00 AM – 8:00 PM

Occasional extended evenings until 9:00 PM

Weekend hours generally between 8:00 AM – 6:00 PM

Occasional Travel

Minimal travel required. You may attend leadership meetings or travel to our Ohio office approximately once per year for four days.

Why Join Us?

We're building a culture where energy, accountability, and teamwork drive success. Our leaders don't manage from behind a desk - they lead from the front. If you're passionate about coaching, celebrating wins, and helping a sales team perform at its highest level, you'll thrive here.

Ready to lead a winning team? Apply today!