Desktop Support

Title: Site Support Technician | Philadelphia - Multiple Sites 

Pay/Salary/Benefits/Perks:

• Contract Type: 6-Month Contract to Hire
• Hourly Rate: $28-29/Hr
• Salary upon Conversion: $60k (contingent upon experience)

Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Eastern.

Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment.

Responsibilities:

• Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution.

Must-Have Qualifications and Skills:

• Experience: At least 3 years of experience in IT support, working on-site with users 
• IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow.
• Communication: Strong interpersonal and communication skills.