Senior Technical Support Engineer - SaaS Risk & Compliance

A leading provider of risk management software in Canberra is seeking a dedicated support specialist to troubleshoot customer issues and manage support tickets. The ideal candidate has over 3 years of experience in a similar role, strong problem-solving and client engagement skills, and an understanding of technical support processes. This full-time, on-site role emphasizes work/life balance and offers growth opportunities within a supportive environment.