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Service Desk Analyst

Healthcare IT LeadersKansas City, MO🇺🇸United StatesPosted 18 Aug 2026

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

My organization Healthcare IT Leaders is looking for qualified Help Desk Analysts to add to our Continuous Services team. Currently, we are looking for candidates with 3+ years of Help desk/ support experience. Any Cerner, Epic, or prior EHR support experience is highly preferred.

These positions are full-time, direct hire positions; candidates must be local to the Kansas City Metro area and be able to work remote hybrid.

Shift Schedule:
  • Monday - Friday, 7AM-4PM

Job Description:
  • Provide help desk support and respond to tickets
  • Work through queues in order to provide technical support in a healthcare environment

Requirements:
  • Prior Epic and/ or Cerner experience required.
  • Must have prior help desk/ service desk experience in order to be considered.
  • Must be local to the KC metro area.


To learn more about this and other positions, contact Andrew Felix at or . Healthcare IT Leaders is a national leader in IT workforce solutions, connecting healthcare provider, payer and life sciences organizations with experienced technology talent for consulting and full-time hiring. For more information, visit us on the web at .

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Skills

Cerner
EHR
Help Desk
Technical Support

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