Civil Enforcement Officer - Haywards Heath, RH16 1SS

Civil Enforcement Officer - Haywards Heath, RH16 1SS

Mid Sussex District Council

Are you someone who enjoys being out and about, working independently, and helping your local community run smoothly?
Were looking for a Civil Enforcement Officer to join our friendly Contracts and Services team, delivering a fair, customerfocused parking enforcement service across Mid Sussex.

This is a role where youll make a real differencekeeping roads safe, supporting local businesses, and helping residents and visitors by providing clear, confident and polite guidance. If youre professional, approachable, and enjoy a role that keeps you active, this could be the perfect next step.

What Youll Be Doing

As a Civil Enforcement Officer, youll be a visible and trusted presence in the district. Your responsibilities will include:

• Patrolling onstreet and offstreet parking areas on foot or by vehicle
• Issuing Penalty Charge Notices (PCNs) fairly and accurately in line with regulations
• Supporting members of the public with parkingrelated enquiries
• Using handheld devices and bodyworn cameras to record clear evidence
• Checking signage, road markings and reporting any defects
• Carrying out simple checks on parking equipment and enforcement tools
• Identifying and reporting abandoned vehicles
• Following relevant legislation, Traffic Regulation Orders and council procedures to ensure safe, consistent operations

Youll work closely with a supportive team of fellow Civil Enforcement Officers and supervisors, while often managing your own patrols and workload independently.

About You

Were looking for someone who:

• Has experience in a publicfacing role and can deal confidently and calmly with a wide range of people
• Pays close attention to detail and can record information accurately
• Can remain professional, polite and helpfuleven in challenging situations
• Works well alone and as part of a team
• Holds a current, clean UK manual driving licence
• Is comfortable working outdoors in all weather
• Is willing to work early mornings, evenings, weekends and bank holidays on a rota basis

You dont need previous enforcement experiencefull training will be provided .

Why Work for Us?

Alongside a supportive team and a role that keeps you active and engaged every day, we offer a generous benefits package, including:

• Annual salary reviews
• Free onsite parking
• Free electric vehicle charging
• Employee Assistance Programme (EAP) for wellbeing support
• Local Government Pension Scheme with excellent employer contributions
• Discounts with local businesses across Mid Sussex

If youre reliable, communityminded, and ready for a role with variety and purpose, wed love to hear from you.