Product Owner - Crew Systems Integrations

Job#: 3044921

Job Description:
Product Owner - Crew Systems Integrations

Location: Houston, Texas (Partial Remote)

Role Overview

We are seeking two experienced Product Owners to support a portfolio of integration initiatives for a major airline's Crew Technology organization. These roles will focus on connecting Crew Records, related applications, and third-party platforms to ensure seamless data exchange and streamlined business processes. This position is ideal for a product owner who thrives at the intersection of business and technology and has experience with complex integration challenges.

Key Responsibilities

• Serve as the Product Owner for integration products and capabilities supporting Crew Records and broader Crew Technology platforms.
• Partner with business stakeholders, engineers, architects, vendors, and delivery teams to define product outcomes and priorities.
• Facilitate discovery and refinement discussions to understand business needs, integration opportunities, and customer impacts.
• Own and maintain a prioritized product backlog in Jira, aligning it with business value and strategic objectives.
• Create and refine epics, features, user stories, and acceptance criteria.
• Collaborate with Agile teams during planning, backlog refinement, and other Scrum events.
• Make informed tradeoff decisions that balance customer needs, operational requirements, and business value.
• Support testing, validation, release readiness, and adoption activities for new integrations.
• Foster alignment across multiple product, engineering, and business teams.
• Communicate product vision, priorities, and progress to stakeholders and leadership.

Required Qualifications

• 5+ years of experience in a Product Owner, Product Manager, or Business Analyst role.
• Experience managing and prioritizing product backlogs within Jira.
• Experience delivering enterprise integrations, APIs, system interfaces, or data-centric solutions.
• Demonstrated ability to facilitate discussions between technical and business stakeholders.
• Experience writing user stories and defining acceptance criteria.
• Strong communication, collaboration, and stakeholder management skills.
• Experience working within Agile product delivery environments.

Preferred Qualifications

• Experience supporting airline, operations, workforce management, or Crew-related systems.
• Familiarity with Crew Records, Crew Scheduling, Crew Pay, or broader Crew operations platforms.
• Experience collaborating with third-party software vendors and integration partners.
• Understanding of API-based integrations and middleware technologies.
• Experience working in scaled Agile environments.
• Product Owner, Scrum, or Agile certifications.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

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