Senior ServiceNow Developer

Senior ServiceNow Developer

100% Remote

12 month(s)+

Key Responsibilities:
ServiceNow Customization and Development:

• Design, develop, and customize ServiceNow applications, modules, and workflows to meet business requirements.
• Create and maintain ServiceNow forms, fields, UI policies, and business rules.
• Implement client-side and server-side scripting to enhance ServiceNow functionality.

Integration and Orchestration:

• Integrate ServiceNow with external systems and tools using REST APIs, web services, and other integration methods.
• Orchestrate and automate cross-platform processes and data exchanges to improve efficiency.
• Use the Setup Assistant to manage MID Server connections, credentials, and import schedules.

AWS Integration:

• Develop and implement integration workflows between AWS services and ServiceNow, ensuring seamless communication and data exchange.
• Utilize AWS Lambda, Step Functions, and other serverless technologies to automate processes. Implement mechanisms for data synchronization between AWS resources (such as EC2 instances, S3 buckets, and RDS databases) and the ServiceNow platform

Required:

• ServiceNow development experience. Technical lead experience is welcome.
• Customer-facing technical consulting experience with ServiceNow
• Experience with Flow Designer, Integration Hub, or Service Portal development.
• Expertise in various ServiceNow capabilities, including GRC/IRM, Issue Management, Vulnerability Response Management, Security Incident Response (SIR), ITSM, ITAM, ITOM, and ITIL frameworks. Exposure to Advanced Risk Module is added advantage.
• Experience with ServiceNow integrations using REST/SOAP and MID Servers
• Experience with JavaScript, Glide API, HTML, and CSS
• Familiarity with CMDB and Discovery.
• Implement best practices in coding and design as per ServiceNow standards and community guidelines.
• ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA) or other relevant certifications.
• Proficient in reporting and dashboard set up.
• Experience with Agile development methodology, requirements management and JIRA, or a similar RTM platform and ability to provide time estimation to work components.
• Demonstrated history of upskilling independently, Adaptive Execution skills, and maintains a pulse on industry innovations.

Platform Migration & Governance Skills:

• Extensive experience managing the ServiceNow update set lifecycle, including creation, preview, migration, and conflict resolution across multiple environments.
• Proven ability to identify and resolve update set conflicts efficiently to ensure smooth promotion of changes between instances.
• Strong knowledge of best practices for update set management, including handling skipped updates, coalescing changes, and minimizing development disruptions post-instance cloning.
• Familiarity with Scoped Applications and understanding update set limitations versus application repositories (AppRepo) for effective development workflows.
• Ability to enforce governance and migration standards to ensure consistent, high-quality deployments and collaborative development processes.