IT Support Engineer - 2 month contract

You’ll be joining a well‑established UK organisation undergoing a major internal technology uplift. They’re rolling out a new email structure across all sites and need someone who can hit the ground running, take ownership, and keep things moving. This is a project‑focused role, not BAU, ideal for someone with 12–18 months’ experience in IT support who’s confident with Microsoft technologies and comfortable speaking with end users. What you’ll be doing

• Renaming existing store email accounts and standardising naming conventions
• Creating 300 new user mailboxes
• Supporting users through login, setup, and access issues
• Calling store teams to guide them through the onboarding process
• Light admin tasks in Business Central (training provided)
• Supporting the wider IT team with small tasks if the project is ahead of schedule Tech you’ll need to know
• Active Directory — user creation, password resets, account changes
• Microsoft 365 / Exchange Online — mailbox creation, licensing basics
• General confidence supporting non‑technical users over the phone
• Clear communication and ability to work independently Working pattern
• Hybrid — first week onsite in Gloucester for onboarding
• Then 1–2 days per week onsite, remainder remote
• Start date: ASAP If you’re an immediately available IT Support Engineer in Gloucestershire and interested in this project, please send your CV to Andy Dale at Arcas Technology