Senior Business Systems Analyst

Our client is seeking a Senior Business Systems Analyst to join their team. The Senior Business Systems Analyst (Sr BSA) bridges business needs and technology solutions by leading business analysis, process discovery, requirements definition, stakeholder alignment, testing coordination, and deployment readiness for both small and complex initiatives. As a member of the Business Engagement Team, the Sr BSA serves as a key liaison between business partners, Functional BAs, platform teams, developers, vendors, solution architects, and IT leadership to ensure delivered solutions meet business outcomes and enterprise standards.

This role has a primary focus on Manufacturing Operations, Quality, Health & Safety, and Engineering. In SaaS and packaged-platform environments, the Sr BSA applies a fit-to-standard mindset, helping business partners align processes to scalable platform capabilities while ensuring configuration, integrations, data, controls, user experience, adoption, and downstream operational impacts are understood and addressed.

Major Duties and Responsibilities:

• Business Process Analysis, Requirements Management, and Traceability: Lead or partner on current-state and future-state process analysis, depending on project scope and Business Process Owner involvement, using flowcharts, value stream mapping, and other analytical tools to identify gaps, inefficiencies, bottlenecks, and improvement opportunities. Lead elicitation, documentation, validation, and prioritization of complex cross-functional requirements, maintaining traceability from business objectives and requirements through functional design, configuration decisions, test cases, UAT approval, deployment readiness, and post-implementation validation.
• Shape Demand and Business Value: Support and partner in the identification, assessment, prioritization, and refinement of business opportunities and ideas into actionable demands. Partner with business and IT stakeholders to develop business cases, define expected outcomes, and align initiatives to long-term strategic goals.
• Solution Partnership and Platform Alignment: Partner with Functional BAs, platform owners, developers, vendors, and solution architects to translate business requirements into functional designs, configuration needs, integration requirements, reporting needs, data impacts, controls, user experience considerations, and testable acceptance criteria. Apply a fit-to-standard mindset when evaluating SaaS and packaged-platform solutions, challenging unnecessary customization and helping business partners align processes to scalable platform capabilities where appropriate.
• Testing, Deployment Readiness, and Post-Implementation Validation: Ensure business requirements are met by partnering with QA teams, leading UAT strategy and execution, supporting test planning, coordinating issue resolution, identifying risks, and developing mitigation plans. Support deployment readiness, hypercare transition, post-go-live stabilization, and post-implementation reviews to identify lessons learned and drive continuous improvement.
• Stakeholder Communication, Change Readiness, and Adoption: Facilitate effective communication between business partners, delivery teams, executive stakeholders, and IT leadership. Conduct change impact assessments and support adoption planning, including stakeholder readiness, training coordination, deployment communications, and end-user support transition.
• Mentoring and Continuous Improvement: Guide less experienced and new BSA team members and contribute to the improvement of BSA practices, templates, and standards. Support continuous improvement of end-to-end manufacturing workflows by analyzing production processes and supporting systems that enable safety, quality, efficiency, compliance, and operational reliability.

Education and Experience:

• Bachelor’s degree in Technology, Engineering, or Business
• 5-10 years of progressively increasing responsibility as a BSA
• Equivalent business experience, with extensive involvement in process analysis, process design and documentation
• Involvement in complex large scale and high impact projects/platform implementations that add significant business value.

Knowledge and Skills:

• Strong understanding of requirements management, traceability, functional specifications, user stories, acceptance criteria, and test case alignment.
• Ability to perform system and process analysis duties including flow charting and value stream mapping using process and software documentation tools.
• Demonstrate deep process knowledge of key end to end processes like Order to Cash (OTC), Record to Report, etc.
• Knowledge in multiple functional areas or be an expert in at least one of the following: Logistics, Product Lifecycle Management, and corporate systems (HR, Commercial, Finance, Supply Chain, and/or Operations).
• Experience working in SaaS, packaged-platform, or configuration-driven delivery environments, with the ability to distinguish business process needs from configuration, customization, integration, and reporting needs.
• Experience partnering with Functional BAs, developers, vendors, platform owners, and solution architects to validate functional design, configuration approach, integration needs, and deployment readiness.
• Ability to assess data, reporting, master data, integration, security, control, and operational support impacts across end-to-end business processes.
• Has direct participation and experience with multiple software platform implementations.
• Experience leading the development of UAT and QA testing plans and cases.
• Working knowledge of IT governance, security, access management, change management, audit, and compliance considerations.
• Prior experience with process improvement methodologies and tools (Kaizen, Six Sigma, Green/Black Belt, etc).
• Ability to learn and adapt to new software and technology.
• Excellent interpersonal skills.
• Project management skills a plus.

Salary/Rate: $103,000 - $135,000 (depends on experience level) + Benefits.

About The Company

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

Helping every client make the best hiring decisions possible

Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi Rebecca)

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

• Conduct recorded video interviews
• Transcribe interviews
• Summarize candidate responses
• Generate job-related insights
• Streamline communication and scheduling

Please note that:

The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.

The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

When applying for certain tech jobs, you may participate in:

• A technical interview
• A coding challenge
• A case study
• A client-specific assessment

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection:

Every candidate's profile including interviews, conversations, and assessments is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate:

At PTP, every candidate has the right to:

Request a non-AI interview path

Ask how your data is being used

Request access to transcripts or interview recordings

Request deletion of your AI-recorded interview

Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience.

Our Commitment:

For more than 28 years, PTP has focused on putting people first candidates, consultants, employees, and clients.

We're committed to a hiring process that is:

• Transparent
• Compliant
• Equitable
• Powered by innovative technology that enhances not replaces human judgment

Welcome to the future of hiring at Peterson Technology Partners.

We're excited to learn more about you.

Equal Employment Opportunity:

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.