Teamleitung (m/w/d) Fahrzeugglas

Teamleitung Fahrzeugglas | Kiel, Germany | Hybrid We are a leading expert in vehicle glass repair and replacement in Germany, operating over 410 service centers and 170 mobile units nationwide. We pride ourselves on safety, reliability, and the highest quality standards, making a difference with exceptional dedication. The Role • Responsible for vehicle glass repair and replacement, including calibration of driver assistance systems. • Assume the role of "Operations Manager (HWK)" overseeing technical-specialist topics and ensuring adherence to all company standards and daily operation planning. • Advise and support customers from order acceptance to vehicle handover with a strong service orientation. • Manage invoicing, customer funds, and the planning and creation of incoming orders. • Conduct quality assurance measures, manage inventory, and ensure audit-relevant standards and corrective actions. What You'll Need • Completed vocational training in a trade, ideally with several years of professional experience, or as a certified automotive technician, mechatronics technician, mechanic, or bodywork specialist. • Willingness to undertake the required proficiency test or already hold an Operations Manager (HWK) qualification. • A valid Class B driver's license, good German language skills, PC proficiency, and comfort with administrative tasks. • Strong customer and service orientation with excellent communication skills. • Ability to work independently, in a team, and foster trusting collaboration. What's On Offer • Competitive starting salary with a vocational training qualification, plus a functional operations manager allowance and additional responsibility bonuses. • Annual holiday pay and Christmas bonus. • Generous annual leave, with additional special leave and the possibility of a sabbatical. • Company vehicle leasing options, e-bike and bicycle leasing, and mobility subsidies. • Contributions to company pension schemes, subsidized supplementary health insurance, and capital-forming benefits. • Opportunities for career advancement, such as to Area Manager. • Various sports activities including gym subsidies and a global company triathlon event. • Family support services. Apply via Haystack today!