Senior Functional Analyst

Role Summary

This position provides senior-level administrative, analytical, and technical support within a complex, vendor-oriented engineering environment. The role supports senior leadership, technical documentation, business analysis, and project coordination activities. The position collaborates across technical and non-technical teams to maintain accurate documentation, facilitate communication, and support the successful execution of project and operational priorities.

Responsibilities

• Provide administrative and operational support to senior leadership, including managing calendars, coordinating meetings, and preparing briefing materials.
• Coordinate meetings with government stakeholders, internal teams, and external vendors, including preparing agendas, presentations, reports, and supporting materials.
• Attend meetings, document key technical and operational discussions, and track action items, milestones, and deadlines to support timely follow-up.
• Draft, review, and coordinate executive correspondence, briefing materials, reports, and organizational communications.
• Develop, edit, and maintain technical and business documentation, including standard operating procedures (SOPs), user guides, technical manuals, and policies.
• Organize and maintain documentation libraries while ensuring established standards, templates, and document-control practices are consistently applied.
• Translate complex technical and operational information into clear, concise materials appropriate for both technical and executive audiences.
• Document business requirements and operational processes and track issues, requests, and system enhancements.
• Monitor project activities, prepare status reports, and coordinate deliverables across multiple teams and external contractors.
• Support the testing, validation, and implementation of software changes while maintaining accurate project records and documentation.

Qualifications

• Minimum of 8 years of relevant experience supporting administrative, operational, analytical, technical writing, or related functions within an IT or technical environment.
• Demonstrated experience developing professional technical and business documentation within a technical or engineering environment.
• Strong written and verbal communication skills with attention to detail, organization, and follow-through.
• Proficiency with Microsoft Office applications and experience with Atlassian tools such as Jira and Confluence.
• Working knowledge of Agile methodologies, the Software Development Life Cycle (SDLC), and organizational change processes.
• Demonstrated ability to appropriately handle sensitive and confidential information.
• Ability to work independently, take initiative, and effectively manage multiple priorities and deadlines.
• Strong collaboration skills with the ability to communicate effectively with both technical and non-technical audiences.
• Experience supporting government or DHS programs is preferred.
• Relevant professional certifications, such as PMP or CSM, are preferred.

Publishing Pay Range: USD $65,000.00 - USD $85,000.00 Annually

This position offers a hybrid schedule, with time split between the office and remote work.