Office Support Worker - Customer Service Specialist

Position: Office Support Worker - Customer Service Specialist
Location: Tallahassee, FL 32309 (on-site)
Duration: 12+ months (potential to renew for next fiscal year)
Schedule: Monday-Friday, 8 AM - 5 PM (40 hours/week)
Agency Interview Type: In Person Only
Work Arrangement: Onsite

Complete Description:
Customer Service Specialists needed to answer calls from high school and college students concerning scholarships and grants. The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.



Knowledge, Skills and Abilities:

-High school diploma, general education degree, or equivalent.
-Ability to stay calm when customers are stressed or upset.
-Comfortable using computers.
-Experience working with customer support a plus

Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.

Skills:

	Skill	Required / Desired	Amount	of Experience	Expertise Rating	Move
	Ability to speak and understand English	Required
	High school diploma, general education degree, or equivalent.	Required
	Experience in a professional work environment	Required		Years
	Ability to stay calm when customers are stressed or upset.	Required
	Comfortable using computers.	Required
	Experience working with customer support a plus	Desired