Epic Cadence Application Coordinator

Job Description

Discovery & Analysis

• Review existing workflows, SOPs, and system configurations.
• Conduct stakeholder interviews (Operations, IT, Compliance, Training).

Requirements & Solution Options

• Facilitate workshops to capture functional/nonfunctional requirements.
• Define acceptance criteria and measures of success.
• Draft up to three solution options (including “no regrets” quick wins), with pros/cons, effort, risk, cost, and timeline.

Workflow Redesign & Configuration

• Design workflows (diagrams, swim lanes).
• Update system configuration, roles, and permissions to support redesigned workflows.
• Create test cases and execute configuration/unit testing.

Roles & Responsibilities

• Customer: Provide access to systems and SMEs, approve deliverables, schedule facility access, and coordinate internal communications.
• Contractor: Lead analysis, design, configuration, training, and release support; maintain documentation; report status and risks weekly.

Required Skills & Abilities

• Manage complex project planning, analysis, development, build, testing, and Implementation.
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues in support of technical and business decision-making efforts associated with Epic Software.
• Interact with vendors and others to identify, prioritize, and recommend alternate solutions and risk mitigation strategies.
• Assist staff in developing practices to improve configuration and documentation processes.
• Designs, develops, modifies, and implements testing processes including scripts, recording test results, and facilitating end-user testing.
• Facilitates and attends meetings with stakeholders to review end user and tracking and trending issues, workflow problems, system capabilities, monitoring feedback, and potential system enhancement needs.
• Investigates, designs, develops, tests, and implements Epic native reports and dashboards.
• Experience in business Analysis, building and adjusting existing workflows.