Graduate IT Support & Infrastructure Engineer

Graduate IT Support &&& Infrastructure Engineer Are you a recent IT or Computer Science graduate looking for a role where you&&'ll gain real hands-on experience across both IT Support and Infrastructure? This isn&&'t a traditional helpdesk position. You&&'ll join a collaborative IT team where Service Desk and Infrastructure work as one, giving you exposure to a wide range of technologies and the opportunity to develop far beyond first-line support. From day one, you&&'ll be involved in supporting users, maintaining IT infrastructure, troubleshooting technical issues and assisting with IT projects. If you&&'re naturally curious, enjoy solving problems and want to build a long-term career in IT, this is an excellent opportunity. The Role Working as part of a small, supportive IT team, you&&'ll be involved in:

• Providing technical support to users via phone, email and ticketing systems.
• Troubleshooting hardware, software and network issues.
• Supporting Microsoft 365, Windows environments and cloud technologies.
• Assisting with infrastructure maintenance and system administration.
• Setting up new users, devices and system access.
• Monitoring system performance and resolving technical issues.
• Supporting IT projects including upgrades, deployments and migrations.
• Working closely with colleagues across the business to deliver an excellent IT service. About You Ideally you&&'ll have:
• A degree in Computer Science, Information Technology or a related discipline.
• A genuine interest in IT Infrastructure, Networking and Systems Administration.
• Strong problem-solving skills and a logical approach.
• Excellent communication skills.
• A willingness to learn and develop new technical skills. Exposure to any of the following would be beneficial: Windows Operating Systems, Microsoft 365, Azure, Active Directory, Networking (DNS, DHCP, TCP/IP), PowerShell. Salary &&& Benefits
• Salary up to £25,000
• Generous holiday + Bank Holidays + Birthday off
• Hybrid working (following successful probation/training)
• Private Medical Insurance
• Health Cash Plan
• Life Assurance
• Company-funded professional qualifications
• Employee Assistance Programme
• Cycle to Work Scheme
• Company pension
• Ongoing training and career development This is an excellent opportunity for a graduate who wants to develop into an Infrastructure Engineer, Systems Administrator or IT Engineer within a supportive business that actively invests in its people