Site Reliability Engineer, Enterprise Technology Services

Imagine what we could do together. At Apple, new ideas have a way of becoming excellent products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

At ETS Team, we take pride in developing groundbreaking, world-changing platforms and services. Our ETS applications play a crucial role in supporting the Apple ecosystem by offering identity management, factory and device support, infrastructure support, platform support, and collaboration tools. Whether you're logging into Apple, making a purchase, or enabling Apple devices, our applications are there every step of the way, ensuring a flawless and secure experience.

Description

THIS ROLE IS DESIGNED FOR DRIVEN INDIVIDUALS WHO:

Love learning new technologies and thrive in solving sophisticated challenges.

Are independent, motivated, and excited to take on ambitious projects.

Excel at collaborating with engineering teams and can stay calm under pressure.

Have a passion for delivering quality, reliable solutions in a dynamic, high-energy workplace

Minimum Qualifications

5+ years of experience in Site Reliability Engineering, DevOps, Software Engineering, or a related field

Strong foundation in programming language (Java) or scripting (Python / Bash / LUA)

Hands on experience in one or more databases (Relational / NoSQL like Oracle, MongoDB)

Education: Bachelor's or Master's degree in Computer Science or a related field (equivalent practical experience)

Preferred Qualifications

Hands on experience with monitoring and logging tools (e.g., Prometheus, Splunk, Grafana, CloudWatch)

Proficient in Linux, Networking concepts (TLS/SSL, DNS, Load Balancers, etc..) and troubleshooting skills in large scale environments

Source control management such as Git / Understanding of CI/CD, Release Engineering and DevOps

Understanding of security standards, policies, and cryptography

Experience with Incident / Problem management and RCA

Strong Network, Load Balancing (Nginx, Envoy, NetScaler) experience is a huge plus

Good solid understanding using Kubernetes concepts such as networking, Storage, Secrets, Deployments, Containers. AWS or Google Cloud Platform are preferred.

Knowledge or experience in Governance and Compliance.

Understanding of SRE principles, including observability, error budgeting, service reliability measurements through SLA & SLO & SLI, corresponding telemetry standards and practices, and product feedback.

Strong analytical skills