Instructional Designer

Role: Instructional Designer

Location: Chicago IL (Hybrid)

Duration: Through 12/31/2026

Key responsibilities

·         The Instructional Designer – HR Technology & Workday Enablement is responsible for designing and developing learning experiences, including instructor-led and eLearning courses, microlearning, and job aids, while managing logistics and ensuring a smooth learning experience for participants. This role goes beyond course development and requires comfort operating in complex, fast-moving transformation environments where requirements evolve and influence is critical.

·         Design and deliver learning solutions that support HR technology transformations (e.g., Workday HCM, Payroll, Talent), including role-based enablement for end users, people leaders, HR partners, and support teams

·         Partner closely with HR, HRIS, IT, Change Management, Communications, and vendor teams to understand complex end-to-end process, translate system design, and future-state workflows into effective learning experiences for HR, Payroll, Manager, and all employee audiences

·         Apply Instructional Systems Design (ISD) and adult learning principles to create learner-centric content that drives adoption and behavior change during system and process transformations

·         Support change and adoption efforts by reinforcing new ways of working, not just how to use the system

·         Create scalable, just-in-time learning assets (job aids, simulations, walkthroughs, knowledge articles) to support system adoption and performance in the flow of work

·         Develop learning aligned to key transformation milestones, including testing cycles, deployment waves, and post-launch sustainment

·         Establish, track, and analyze key learning metrics and learner feedback to evaluate program success and drive continuous improvement

Minimum qualifications

·         3+ years of experience in instructional design and learning development

·         Hands-on experience designing and delivering learning for enterprise HR technology implementations (e.g., Workday or comparable HCM platforms)

·         Experience supporting large-scale enterprise transformations, system implementations, or operating model changes

·         Strong project management skills with the ability to manage multiple priorities in a fast-paced environment

·         Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), Rise, Articulate 360

·         Excellent written and verbal communication skills

·         Strong problem-solving skills with a creative and solution-oriented mindset

·         Ability to manage change, ambiguity, and competing priorities effectively

·         Must be legally authorized to work in the United States without sponsorship

·         Reliable, punctual attendance is an essential function of the role

Preferred qualifications

·         Experience in a similar corporate environment

·         Experience with microlearning tools such as 7Taps, Synthesia, and Vyond

·         Experience implementing ServiceNow; ServiceNow for HR preferred

·         High business acumen with the ability to translate organizational needs into impactful learning solutions

·         Familiarity with change management concepts and adoption strategies in technology transformations

·         Experience working in agile or phased deployment environments

·         Willingness to travel up to 10% as needed