Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Remote
Location
New South Wales, Australia
PyTorchPython
Job Description
Zendesk is seeking an experienced ML/AI systems engineer to advance its multi-agent platform. You will design and optimize agent architectures, planning, memory, and tool dispatch to improve autonomous customer-service resolutions. The role requires deep hands-on experience in production ML systems and strong evaluation skills.
You will work with Python and PyTorch, with exposure to agent frameworks. The position supports a hybrid work model across Zendesk offices and remote work for part of the
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