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Device Deployment (Epic Go-Live Support Technician)

Teceze LtdConroe, TX🇺🇸United StatesPosted Sep 29, 2026

Why this role stands out

This hybrid role offers a fantastic opportunity to gain valuable experience in critical IT deployments within the healthcare sector, with strong potential for career advancement. You'll thrive here if you have a knack for hardware, enjoy problem-solving, and are eager to contribute to a smooth and successful go-live process. Don't miss out on the chance to make a real impact!

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationConroe, TX, United States
Posted3 weeks ago

Job description

Responsibilities:

  • Deploy, install, configure, and validate IT devices and peripherals.
  • Set up and troubleshoot workstations, printers, scanners, WOWs (Workstations on Wheels), and other clinical/IT devices.
  • Provide hands-on IT support during the Epic go-live period.
  • Troubleshoot hardware, connectivity, configuration, and deployment issues.
  • Perform post-deployment stabilization and hypercare support.
  • Coordinate with project teams, site personnel, and end users to resolve issues quickly.
  • Maintain a professional and customer-focused approach in a healthcare environment.

Required / Preferred Experience

  • IT hardware/device deployment experience.
  • Desktop, deskside, or field support experience.
  • Printer/scanner installation and troubleshooting.
  • Workstation and peripheral configuration.
  • Basic network/connectivity troubleshooting.
  • Healthcare or hospital IT experience is preferred.
  • Epic go-live or clinical application deployment experience is a plus.
  • Experience providing hypercare/post-go-live support is a plus

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