Customer Service

Customer Service Specialist | Belfast, United Kingdom | Hybrid | £27,976.00 This employer is a leading global partner for digitally enabled customer experience solutions. They are dedicated to providing exceptional service and fostering an inclusive, collaborative work environment where achievements are celebrated. The Role • Deliver excellent customer service, keeping customer needs and financial goals in mind. • Educate customers on banking services and support them in choosing suitable options. • Compliantly complete processes and procedures for a seamless customer experience. • Conduct financial reviews and provide accurate information for informed customer decisions. • Resolve complaints and errors efficiently to restore customer relationships. • Support the wider business aims by maintaining strong departmental relationships. What You'll Need • Proven experience in a customer service environment with relationship management skills. • Excellent verbal and written communication abilities. • Familiarity with working in a regulatory environment. • Good technology skills, including proficiency with Microsoft Office. • A strong customer-focused attitude and approach. • Detail-oriented with strong organisational and time management skills. What's On Offer • Competitive annual salary up to £27,976.00 with monthly pay. • A £1,000 joining bonus structure. • Hybrid working options available after initial office-based training. • Comprehensive training and resources to ensure success in the role. • Access to a wide range of employee benefits including discounts, wellbeing resources, and more. Apply via Haystack today!