HR Recruitment Officer - Newport

HR Recruitment Officer - Newport

About the job
Job summary
HR Recruitment Officer
Are you passionate about making a real impact in recruitment and helping shape the future of talent within an organisation? As part of our dynamic recruitment team within the wider resourcing function, you'll play a key role in delivering smooth, efficient, and engaging recruitment campaigns. This is more than just an administrative role - it's an opportunity to be at the heart of our hiring process, supporting candidates and hiring managers alike through every step of the journey.
You'll gain hands-on experience in end-to-end recruitment, develop your understanding of strategic resourcing, and contribute to initiatives that enhance our employer brand and candidate experience. If you're organised, proactive, and eager to grow in a fast-paced environment, this role offers a fantastic stepping stone into a rewarding career in talent acquisition and HR.
Working Style
Office attendance will be carried in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite in addition to this increased office attendance will be required to support onsite interviews and escort candidates as part of the recruitment process.
This role is based in our Newport Office .
The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application.
Job description
Main duties consist of but are not limited to:

• Follow relevant policies and procedures whilst adhering to service level agreements
• Use an applicant tracking system to advertise and manage the end-to-end recruitment process
• Working with internal stakeholders to advise timescales and to ensure campaigns are run compliantly seeking support where relevant
• Action queries and provide support to internal and external stakeholders across each aspect of the recruitment and pre-employment checking journey to ensure a smooth process
• Be proactive in continuous improvement for recruitment processes and procedures
• Review sift and interview feedback ensuring a fair, consistent and inclusive outcome across the board, highlighting inconsistencies and advising where relevant
• Use data to advise on reasonable adjustments during the selection process seeking support where relevant
• Confirm jobs offers and ensure paperwork for new starters is complete and accurate
• Maintain accurate records of recruitment campaigns, producing statistics where required
• SharePoint management of call recruitment campaigns in line with provided guidance.

Person specification
Essential criteria
We're looking for an enthusiastic, proactive individual who:

• Working collaboratively as part of a team and supporting the wider directorate teams where needed
• Ability to use own initiative and multitask
• Can work in a busy and fast-paced environment and acts to prevent problems
• Is friendly and has an approachable manner with excellent customer service skills
• Has good written and verbal communication skills
• Understand how the Oleeo system is used

How to Apply
Click the 'Apply now' button and complete the application form by providing the following:
500-word Personal Statement

• Working collaboratively as part of a team and supporting the wider directorate teams where needed
• Ability to use own initiative and multitask
• Can work in a busy and fast-paced environment and acts to prevent problems
• Working knowledge of the Oleeo recruitment system.

Behaviours
Provide one 250-word example for each of the following Behaviour headings;
Working together

• Proactively contribute to the work of the whole team and remain open to taking on new and different roles
• Get to know your colleagues and build supportive relationships
• Ask for help when needed and support others when the opportunity arises

For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below.
Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk)
If you require job-specific information, please contact Joshua Scott Email:
Behaviours
We'll assess you against these behaviours during the selection process:

• Working Together
• Managing a Quality Service
• Delivering at Pace

We only ask for evidence of these behaviours on your application form:

• Working Together

Benefits
Alongside your salary of 27,740, Intellectual Property Office contributes 8,036 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• A flexible working scheme with excellent development opportunities
• 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave
• Family friendly policies that support modern working families and individuals with caring responsibilities
• A variety of support functions; Staff Counselling Service, Peer to Peer Support Group
• Eligibility for special and office-wide bonus payments
• The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com)
• A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities
• Free car parking is available on site at our Newport office
• On-site shop, restaurant and coffee shop at our Newport office

For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert.
Please note that benefits may be subject to change.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience.
Stage 1 - Pre sift testing
The following pre sift test will need to be completed and passed before your application will be seen by the panel:
All listed behaviours will be assessed during the Civil Service Judgement Test.
There are no time limits for the completion of tests.
Please ensure you complete the test with enough time to fully complete and submit your application before the closing date.
Full instructions will be given at the start of the test.
The deadline for completing the tests is the same as the application deadline: Thursday 10th September 2026 at 23:55
Please ensure you leave yourself enough time to fill out the application after completing the tests.
Stage 2 - Sift
An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements:
Experience
Your 500 word Personal statement will demonstrate your Experience against the following

• Working collaboratively as part of a team and supporting the wider directorate teams where needed
• Ability to use own initiative and multitask
• Can work in a busy and fast-paced environment and acts to prevent problems
• Working knowledge of the Oleeo recruitment system.

Please note: In the event of a high volume of applications, we will do an initial sift on the Working together Behaviour
Behaviours
Provide one 250-word example for each of the following Behaviour headings;
Working together

• Proactively contribute to the work of the whole team and remain open to taking on new and different roles
• Get to know your colleagues and build supportive relationships
• Ask for help when needed and support others when the opportunity arises

Stage 3 - Interviews
If successful at sift candidates will then be invited to an interview where you will be assessed on Behaviours and Strength
Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation.
Interviews for this role will be carried out in person at our Newport Office.
This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order.
The Recruitment team operational hours are 09:00 to 17:00 Monday - Friday excluding bank holidays.
This post is being advertised to Internal , across Government and external candidates at the same time.
Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment.
We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information.
In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text.
If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via;
In the event of a high volume of applications, the Intellectual Property Office (IPO) reserves the right to raise the minimum qualifying score at sift to manage volumes and ensure a proportionate and fair assessment process.
Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process.
For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a basic (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .