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Service Desk Analyst: Fast-Paced Support & Growth

SpecsaversMelbourne, Victoria🇦🇺AustraliaPosted 24 Aug 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia

Job Description

Specsavers Australia is seeking a Service Desk Analyst to join our team and provide frontline IT support to our Supply Chain, Retail and Corporate functions.

You will be the first point of contact for incidents and requests, ensuring timely updates to customers and maintaining clear communication. The role requires about 2 years of IT Support Desk experience and strong troubleshooting skills, with ServiceNow exposure and ITIL knowledge preferred.

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