Implementation Engineer

Implementation Engineer

As an Implementation Engineer at Adyen, you will partner with fast growing and enterprise businesses to design, integrate, and scale how they use Adyen's payment platform. This role sits at the center of complex technical delivery and pre sales collaboration, where you help merchants make architectural decisions that directly impact performance, scalability, and global expansion. You'll work on complex integration challenges where design decisions shape how global merchants operate at scale.

We are looking for an Implementation Engineer with strong experience in APIs, integrations, and technical delivery. You will act as the primary technical partner for merchants, owning projects from solution design through to successful launch.

What you'll do:

• Deliver end to end implementation projects from solution design through to go live
• Design and help merchants build high performance, API based integrations for complex systems.
• Partner closely with Sales during pre sales to shape solutions, assess feasibility, and support technical discussions with prospective merchants
• Act as the primary technical partner for merchants, guiding architecture and integration decisions
• Build alignment across Product, Engineering, Sales, and Project Management to drive the best outcomes for merchants
• Guide merchants through technical design decisions, testing, and production readiness
• Improve delivery quality by sharing best practices and helping elevate team knowledge
• Support a culture of growth by sharing knowledge and helping others unblock and succeed
• Act as the voice of the merchant internally, translating customer needs and pain points into actionable insights for Product and Engineering
• Advocate for improvements in Adyen's products and integration experience based on recurring merchant challenges and feedback

Who you are:

• 5+ years of experience in technical consulting, integrations, or software engineering
• Ideal candidate is both consultative and technical
• Deep understanding of APIs and experience working across frontend and backend systems
• Comfortable making decisions in ambiguous environments
• Solid communicator who can lead technical discussions and build credibility with both technical and business stakeholders
• Proactive builder who takes initiative to see projects through to completion.
• Pragmatic approach focused on working, scalable solutions
• You proactively share best practices to help the team grow and to ensure merchants deliver high quality, reliable integrations

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them.

This role is based out of our Sydney office. We are an office first company and value in person collaboration; we do not offer remote only roles.