Business Systems Analyst (Modernization)

• 3 or more years of experience in business systems analysis and public sector modernization programs.
• Proficiency in business process mapping, as-is and to-be workflow modeling, and functional specification design.
• Experience with user story development, business rules documentation, and Requirements Traceability Matrices (RTM).
• Experience in User Acceptance Testing (UAT), test scenario creation, and defect validation.
• Experience with relational databases, cloud-based data platforms, and data governance standards.
• Experience in change management, stakeholder workshop facilitation, and train-the-trainer documentation.
• Excellent verbal and written communication skills.

• Elicit, analyze, and document business and technical requirements across enterprise modernization initiatives.
• Translate stakeholder input into detailed process flowcharts, user stories, business rules, and functional descriptions.
• Author and maintain current-state and future-state workflow maps, standard operating procedures, and system summaries.
• Maintain end-to-end requirements traceability across the complete software development lifecycle.
• Formulate User Acceptance Testing (UAT) test cases, monitor test runs, and log defect resolution findings.
• Create end-user training guides, job aids, and train-the-trainer instructional modules to support system adoption.
• Facilitate discovery workshops and consensus-building sessions with technical architects, engineers, and vendors.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.