JIRA Administrator

Job Description:

Job Title : JIRA Administrator
Experience : 8+ years
Location : Chicago, IL
Employment Type : Full Time
Work Model : Onsite (In Office)

Technical Skills (Skills and Abilities):

Primary Skill: JIRA Administrator

Mandatory skills:

• Extensive experience with Atlassian Jira Software/Server and Jira Service Management Data Center Edition (4+ years)
• Extensive experience building Automation for Jira automation rules
• Extensive experience building and maintaining Jira security with groups, project roles, issue roles, permission schemes, issue security schemes, etc.
• Extensive experience with Scriptwriter, including Groovy Scripting
• Experience using/extending Jira REST APIs
• Experience with HTML/JavaScript/CSS for user facing customizations
• Excellent verbal and written communication skills
• Excellent attention to detail
• Strong problem-solving skills

Desired skills:

• Experience integrating Jira with downstream reporting solutions
• Experience developing Jira Data Center Extensions using Java SDK
• Knowledge of software development lifecycle; preferably with Agile, Kanban/Scrum
• Experience with cyber security related workflows
• NET Development / REST API integration experience

Roles & Responsibilities

• Contribute to requirements gathering from stakeholders
• Configure and maintain Jira Service Management functionality
• Develop and maintain complex automation workflows
• Develop and maintain field configurations, notifications, issue security and permission schemes, etc.
• Develop and maintain ProForma configurations and functionality
• Develop and maintain Insight/Assets configurations and functionality
• Extend Jira functionality using Atlassian Plugin SK for Atlassian Server Products and/or ScriptRunner
• Develop and maintain functionality to automate administration tasks (user, group, role, schemes, etc.)
• Work with partner teams to negotiate and develop upstream and downstream data integrations
• Maintain documentation, scripting and/or tooling to aid in promoting configurations across environments
• Perform peer work reviews and provide constructive feedback
• Follow good SLC practices including source code control, automated unit testing, automated builds, configuration management, comprehensive documentation, testing and project promotion procedures