Device Migration Lead / End-User Computing (EUC) Migration Consultant

Device Migration Lead / End-User Computing (EUC) Migration Consultant – Remote

Duration: 12+ Months

Rate: DOE

Position Summary

We are seeking an experienced Device Migration Lead to support the migration of user laptops and end-user devices from the Bellevue domain to the Firelands domain. The ideal candidate will possess strong expertise in Active Directory (AD) migrations, Exchange/Microsoft 365 migrations, application migration coordination, and end-user device transitions. The candidate must have strong experience with the Quest On Demand platform in recent project work. The candidate must also have strong hands-on experience with modern endpoint management solutions, such as Intune. This individual will work directly with business users, technical teams, and project stakeholders to plan, coordinate, and execute a seamless migration experience while minimizing business disruption.

Key Responsibilities

Device Migration Planning & Execution

·         Lead the end-to-end migration of Windows laptops and end-user devices from Bellevue domain to Firelands domain.

·         Assess existing device configurations, policies, security settings, and dependencies.

·         Develop migration waves, deployment schedules, and cutover plans.

·         Coordinate device enrollment, domain joining, user profile migration, and post-migration validation.

·         Ensure minimal downtime and business impact during migration activities.

Active Directory Migration

·         Support user, computer, group, and policy migration activities.

·         Coordinate domain consolidation.

·         Analyze and remediate Group Policy (GPO) impacts.

·         Work closely with Identity & Access Management teams to ensure seamless authentication and authorization.

Stakeholder & User Engagement

·         Conduct migration readiness meetings with business users and department leaders.

·         Provide migration guidance, FAQs, training materials, and communications.

·         Manage executive and end-user expectations regarding migration schedules and impacts.

·         Serve as the primary point of contact during migration events and hyper care support.

Project Coordination

·         Develop user device migration runbooks, standard operating procedures, and rollback plans.

·         Track risks, issues, dependencies, and mitigation actions.

·         Coordinate with Infrastructure, Security, Network, Service Desk, and Application teams.

·         Provide regular status reporting to project leadership and stakeholders.

Required Qualifications

Technical Skills

·         5+ years of experience in End-User Computing (EUC), Infrastructure, or Migration projects.

·         Strong hands-on experience with:

o    Active Directory migrations

o    Microsoft Entra ID (Azure AD)

o    Quest On Demand

o    Exchange Online / Exchange Hybrid migrations

o    Microsoft 365 administration

o    Windows 10/11 device migrations

o    Intune Endpoint Management or similar modern endpoint management solution

o    Group Policy (GPO) management

o    User profile migration tools

o    Device deployment technologies

Migration Experience

·         Experience with large-scale laptop/device migration programs.

·         Knowledge of Quest on Demand Migration, ADMT, Intune, Autopilot, or equivalent migration tools.

·         Experience coordinating application migration activities.

·         Understanding of domain consolidation and tenant migration strategies.

Preferred Qualifications

·         Experience in healthcare environments and/or regulated industries.

·         Experience supporting mergers, acquisitions, or domain consolidation initiatives.

·         Quest On Demand certification

·         Microsoft certifications in Microsoft 365, Azure, Intune, or Identity Management.

·         PMP, ITIL, or equivalent project delivery certification.

Success Criteria

·         Successfully migrate users and laptops from Bellevue domain to Firelands domain with minimal disruption.

·         Achieve high user satisfaction during migration events.

·         Ensure device, account, mailbox, and application functionality is fully restored post-migration.

·         Provide effective communication, issue resolution, and hyper care support throughout the migration lifecycle.