Hungarian Speaking Support Specialist - Work In Sofia, Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the European BPO landscape. With a commitment to excellence and professional growth, we bridge the gap between ambitious professionals and global industry leaders.

Job Overview

We are currently seeking a motivated professional for a Hungarian Speaking Support Specialist position in Bulgaria. This role is a fantastic opportunity for individuals looking for rewarding jobs in Bulgaria within the fast-paced and dynamic Customer Support Services industry.

Key Responsibilities

• Provide high-quality support to Hungarian-speaking clients via phone, email, and live chat.
• Ensure all customer queries within the Customer Support Services sector are resolved with professionalism and empathy.
• Maintain accurate records of customer interactions and service outcomes in our internal database.
• Stay updated on product knowledge to provide accurate, reliable information to end-users.
• Collaborate with internal teams to escalate complex issues and provide constructive feedback on service improvements.
• Achieve daily and monthly performance metrics to ensure the highest standards of service delivery.
• Represent the company brand with a customer-centric attitude at all times.

• Native or fluent Hungarian (spoken and written).
• Valid EU passport (mandatory).
• Excellent communication skills and a passion for helping others in a professional environment.
• Previous experience in the Customer Support Services industry is considered a strong advantage.
• Ability to relocate to Sofia for this on-site Hungarian Speaking Support Specialist position in Bulgaria.
• Strong problem-solving skills and the ability to multitask effectively.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure you excel in your role.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) for those moving for our jobs in Bulgaria.
• Attractive Monthly Performance Bonus based on your individual achievements.
• Dynamic and international working environment with great career development prospects.
• And Much More...

Life in Bulgaria

Choosing to live in Bulgaria offers a unique blend of rich history, vibrant modern culture, and stunning natural landscapes. Residents in Bulgaria enjoy a high quality of life, a welcoming Mediterranean-influenced climate, and a cost of living that allows for a truly comfortable lifestyle.

Sofia, in particular, is a thriving hub for expats, offering incredible culinary experiences and endless entertainment. When you join us for one of our Hungarian-speaking jobs, you become part of a growing community in Bulgaria, supported by a smooth transition through our comprehensive relocation support.

How to Apply

If you are ready to take the next step in your career and join a top-tier firm, please click "Apply Now" to submit your application. Mercier Consultancy Group is eager to review your profile and assist you in starting your new chapter in Bulgaria. We look forward to hearing from you!