Enterprise Change Delivery Manager

Why Tyro?

At Tyro, we're into business big time. Through our integrated payments, banking and lending solutions, we're here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We're proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.

It starts with You.

Just like our customers, we're obsessed with the success of our people. So, when you come onboard, we'll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you'll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday - commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you'll have the opportunity to learn new skills with hands on experience, further your career, and help unleash the potential of our customers, one payment at a time.

Please note that this role is a 12 month fixed term contract.

About the role

At Tyro, we're constantly evolving the way we deliver products, technology and strategic change. As our Enterprise Change Manager, you'll play a critical role in leading enterprise-wide transformation initiatives that help our teams deliver meaningful outcomes for customers and the business.

You'll partner with leaders across Tyro to drive complex change, embed new ways of working and ensure our strategic initiatives are delivered successfully through strong governance, stakeholder engagement and change leadership.

What you'll do

• Lead enterprise-wide product and strategic change initiatives from planning through to successful delivery.
• Manage multiple concurrent programs and projects, balancing scope, timelines, quality and business outcomes.
• Partner with senior leaders, technology teams and business stakeholders to drive transformation initiatives across the organisation.
• Develop and execute change management strategies covering communications, learning, adoption and business readiness.
• Facilitate governance forums, provide transparent reporting and proactively manage risks, issues and dependencies.
• Champion continuous improvement by identifying opportunities to improve delivery practices, processes and organisational capability.
• Build trusted relationships across Tyro while fostering collaboration, engagement and sustainable behavioural change.

What you'll bring

• 5+ years' experience delivering enterprise programs, projects or transformation initiatives within complex organisations.
• Demonstrated success leading large scale business or technology change programs.
• Strong governance, portfolio management and risk management capability.
• Exceptional stakeholder management, communication and influencing skills.
• Experience designing and delivering change management strategies, learning initiatives and communication plans.
• A collaborative, outcome focused approach with the ability to thrive in fast paced environments.
• Project Management (PMP, PRINCE2, AgilePM) and/or Change Management (Prosci, ADKAR) certifications will be highly regarded.

What's in it for you?

We've worked hard to create an environment that's big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.

You'll also receive:

• A mix of in office and remote working (3 days in the office)
• Learning and career development opportunities
• 18 weeks paid primary carers leave
• 12 weeks paid secondary carers leave
• Annual team based volunteer dayBirthday Leave
• Power Up Day (Additional day of leave)
• Weekly team social events, snacks, craft beer and wine, ping pong and video games
• Taco Tuesdays
• Mental health and wellness initiatives
• Novated leasing

Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.

Still with us?

If you've got this far, then you might just be a great fit for us. Don't tick all the boxes above? That's ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.