Why This Role Stands Out
This hybrid role offers an exceptional opportunity to shape the future of AI-driven customer service, driving innovation in agentic systems and LLM orchestration within a reputable global company. You'll thrive if you're a seasoned AI engineer eager to develop advanced AI capabilities, design complex systems, and contribute to impactful solutions. Apply now to advance your career in a dynamic and collaborative environment.
Quick Overview
Job Description
Zendesk Pty Ltd (Australia) seeks a Senior AI Engineer to advance the Resolution Platform by developing cutting-edge large language models, planning algorithms, and multi-agent coordination. You will bridge offline model capabilities with dynamic real-world task execution and shape high-performance runtimes for AI agents.
You will design memory architectures, refine agent reasoning, and implement safety and governance to ensure scalable, reliable automation across enterprise environments.
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