Program Manager, Microsoft Dynamics 365 Finance & Operations (D365 F&O) - Dallas TX

Program Manager, Microsoft Dynamics 365 Finance & Operations (D365 F&O)

Dallas, TX (Hybrid, on-site presence expected for client and leadership meetings)

Job Summary

The D365 F&O Program Manager will lead large-scale, full lifecycle Dynamics 365 Finance and Operations implementations, overseeing multiple project streams, cross-functional teams, and client stakeholders. This role requires deep functional and program governance expertise to drive on-time, on-budget delivery for enterprise ERP transformation initiatives.

Key Responsibilities

• Own end-to-end program delivery for D365 F&O implementations, including planning, resourcing, budgeting, risk management, and go-live readiness.

• Serve as primary point of contact for executive stakeholders, translating business objectives into program roadmaps and milestones.

• Manage multiple concurrent D365 F&O workstreams (Finance, Supply Chain, Manufacturing, or Retail modules) ensuring alignment across functional and technical teams.

• Lead Agile and hybrid project governance, including sprint planning, steering committee updates, and change management processes.

• Identify and mitigate program risks, resolve escalations, and manage scope, schedule, and cost variance.

• Partner with solution architects and functional leads to ensure design decisions align with business process requirements.

• Oversee vendor and subcontractor relationships, SOW development, and contract compliance where applicable.

• Mentor project managers and business analysts within the program team.

Required Qualifications

• 15+ years of overall program/project management experience, with a significant portion focused on ERP transformation initiatives.

• Proven track record delivering at least 3 to 4 full lifecycle Dynamics 365 F&O implementations from design through go-live and stabilization.

• Strong command of Agile, Waterfall, and hybrid project delivery methodologies.

• Deep understanding of core D365 F&O modules (Finance, Trade and Logistics, Production, or Retail) and how they map to enterprise business processes.

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field; equivalent professional experience considered.

• Excellent executive communication, stakeholder management, and presentation skills.

• Experience managing budgets, resource allocation, and vendor and subcontractor performance.

Preferred Qualifications

• PMP, PgMP, or Microsoft Dynamics 365 certification.

• Prior consulting background at a Big 4 or major systems integrator.

• Experience with Power Platform, Azure DevOps, or LCS (Lifecycle Services) for D365 program governance.

• Industry experience in manufacturing, distribution, retail, or professional services.

NJTECH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NJTECH is a globally managed IT service, IT consulting and Business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers. Come, transform your career with us and be a part of our high-performing team.

Regards
Shan