Desktop Support Analyst

Role: Desktop Support Analyst
Location: Niskayuna, NY, United States Onsite 
Duration: 8+ Months

 Job Description

·         Beginner knowledge on Active Directory, Group Policy·

·         Hands on experience for Windows, & IoS Corporate Devices·

·         Coordinate with multiple teams for resolving incidents and executing change tickets·

·         Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)·

·         Strong troubleshooting skills for Desktop, Laptops & Peripheral devices

Must Have Skills

·         3+ years of hands-on experience, managing below technologies·

·         Microsoft Desktop Family Operating System (Win 7/10)·

·         Beginner knowledge on Active Directory, Group Policy· Active Directory & GPO·

·         Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections·

Good to Have Skills

·         Very good verbal and written English communication and presentation skills·

·         Effective time management, team handling and organizational skills·