Job Description - Evaluation Engineer (AI Models)

Location: New York City, NY / Fort Mill, SC

Role Overview

We are seeking an experienced Evaluation Engineer - AI Models to join our growing AI and Digital Engineering team. The ideal candidate will have a strong background in Quality Engineering and hands-on experience evaluating AI/ML and Generative AI model performance across business and technical use cases.



This role requires a combination of analytical thinking, testing expertise, data-driven evaluation, and strong communication skills to collaborate effectively with engineering, product, and business stakeholders.

Key Responsibilities

• Design, develop, and execute evaluation strategies for AI/ML and Generative AI models.
• Validate model outputs for accuracy, relevance, consistency, hallucination detection, bias, safety, and performance.
• Create automated and manual evaluation frameworks for LLM-based applications and AI systems.
• Develop test cases, benchmarking approaches, and quality metrics for AI model validation.
• Work closely with Data Scientists, Product Managers, and Engineering teams to improve model quality and reliability.
• Analyze model behavior using structured and unstructured datasets.
• Perform regression testing and continuous validation for model updates and releases.
• Document evaluation findings, defects, risks, and recommendations clearly for technical and business audiences.
• Support UAT and production validation activities for AI-enabled products and platforms.
• Contribute to QA best practices, test automation strategies, and AI quality governance initiatives.

Required Qualifications

• 10+ years of experience in Quality Assurance / Quality Engineering / Software Testing.
• 2+ years of hands-on experience in AI model evaluation, Generative AI testing, or ML validation.
• Strong understanding of AI/ML concepts, LLM behavior, prompt evaluation, and model testing methodologies.
• Experience with API testing, test automation frameworks, and data validation techniques.
• Familiarity with evaluation metrics such as precision, recall, accuracy, grounding, relevance, and hallucination detection.
• Experience testing AI-powered applications, conversational AI, or GenAI platforms.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently in a remote and cross-functional environment.

Preferred Skills

• Experience with Python and AI/ML testing tools/frameworks.
• Exposure to prompt engineering and Retrieval-Augmented Generation (RAG) validation.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Experience working in Agile/Scrum environments.
• Financial Services or Wealth Management domain experience is a plus.

Education

Bachelor s degree in Computer Science, Engineering, Information Systems, or related field preferred.