Haystack
← Back to Jobs
Other

Epic Credentialed Trainer

InterBase CorporationSan Francisco, CA🇺🇸United StatesPosted 15 Jul 2026

Why This Role Stands Out

Leverage your Epic expertise to empower healthcare professionals through impactful training and support, contributing to critical system implementations. This role is ideal for a credentialed Epic trainer who thrives in dynamic environments and excels at fostering user adoption and readiness. Join a reputable organization where your skills in training delivery and workflow optimization will be highly valued.

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

Hi,

I am looking for Epic Credentialed Trainer for my client at Bay Area, the office is in South San Francisco.

Certified/Experience as an Epic Credentialed/Principal trainer or Epic analyst.

Core Job Requirements & Responsibilities:

Training Delivery & Facilitation Lead Classroom & Virtual Training: Deliver structured Epic training sessions, workshops, and re courses to Super Users and end-sections of clinical/administrative staff.
Manage the Training Environment: Set up, maintain, and refresh patient data in the Epic training environment to ensure a realistic learning experience.
Assess Super User Readiness: Evaluate the competency of Super Users through quizzes, practical workflow assessments, and mock go-live scenarios.
Super User Program Support & Cohort Management Act as the Primary Liaison: Serve as the main point of contact between the central Epic IT Project Team and the frontline Super Users.
Maintain the Super User Roster: Track Super User engagement, attendance, credentialing progress, and departmental coverage gaps across the organization.
Coordinate Communication: Draft and distribute system updates, upgrade release notes, and optimized workflow "tip sheets" to the Super User network.
Go-Live & Elbow Support Provide On-the-Floor Assistance: Provide intensive, in-person "elbow support" during system go-lives, upgrades, and new module rollouts.
Escalate Complex Issues: Identify, document, and triage complex technical system bugs or workflow gaps to the appropriate Epic Analyst team for resolution.
Technical & Working Conditions Schedule & Availability Flexible Hours during Go-Lives: Ability to work non-traditional hours, including early mornings, late evenings, nights, and weekends to support 24/7 hospital shifts during major system activations.
Travel: Depending on the organization's footprint, the ability to travel to various regional clinics, hospitals, or care sites to conduct on-site training.
Physical Requirements Mobility: Ability to stand and present in a classroom setting for 4 8 hours a day, or walk/stand for extended periods while providing floor support in clinical units.
Screen Time: Ability to spend prolonged periods sitting at a desk and working on a computer for curriculum development and virtual support.

Skills

Curriculum Development
Triage

Similar jobs