IT Service Management Lead 6-Month FTC ServiceNow & ITIL

Hydrogen UK Ltd seeks an IT Service Management Team Lead to oversee a high-performing team during a six-month fixed-term engagement. The role involves driving ITIL-aligned processes, governance and continual service improvement across a legally oriented services environment.

You will lead five IT Analysts, partnering with technology leaders and business stakeholders to ensure secure, efficient IT service delivery and risk management.