Retail Store Associate / Sales & Account Management (Contract)

Job Title: Retail Store Associate / Sales & Account Management (Contract)

Location(s):

• North Hills – McKnight Siebert Shopping Center, 4885 McKnight Road, Pittsburgh, PA 15237
• AHN North Fayette Health & Wellness Pavilion, 200 Quinn Drive, North Fayette, PA 15275
• 4008 William Penn Highway, Monroeville, PA 15146
• South Hills – Norman Centre II, 1775 N Highland Rd, Pittsburgh, PA 15241
• Mill Creek Square, 2350 Lincoln Highway East, Lancaster, PA 17602

Job Summary

We are seeking customer-focused Retail Store Associates to support Medicare Center operations for a nationally recognized insurance organization. This role is ideal for individuals who thrive in a fast-paced environment, enjoy interacting with customers, and possess strong organizational and multitasking skills. Selected candidates will receive four weeks of paid training before supporting daily retail operations through the end of the year.

Primary Responsibility:

Individuals in this role…

• Welcome customers into the Medicare Center and point them in the right direction to meet their needs • Coordinate sales consultation meetings • Maintain friendly and welcoming environment within the centers • Work closely with Medicare Center manager to ensure smooth operations and provide daily reports back to corporate office • Greet and assist customers coming to the Medicare Center for sales or support • Connect customers with the appropriate organizational resource if they are not there for Medicare sales • Create customer accounts and enter information in CRM system • Set realistic expectations for wait times and alternate options available to the customer • Maintain proper stock of sales collateral, refreshments, and other supplies at the assigned Medicare Center

Required Qualifications

• Excel in a fast-paced environment

• Have high attention to detail

• Desire to impact customer decisions

• Enjoy a collaborative environment with management support • Ability to attend the following paid training programs: Corporate orientation, online and classroom training related to our sales process/site operations, and job shadowing • Proficient computer skills, including MS Word and Excel • Strong verbal and written communication skills

Preferred Qualifications

• Previous sales experience preferred