Senior Network Operations Engineer

We are looking for a Senior Network Operations Engineer to support a large-scale enterprise network environment. This is a hands-on operations role focused on network availability, troubleshooting, incident management, complex changes, and continuous service improvement within a 24x7 global operations model.

Key Responsibilities

• Lead troubleshooting and resolution of complex network incidents and major outages.
• Perform root cause analysis and drive permanent corrective actions.
• Plan and execute network changes, upgrades, migrations, and maintenance.
• Support LAN, WAN, Data Center, Cloud, Security, and Load Balancing environments.
• Serve as a senior escalation point for L1/L2 teams.
• Work with L3 engineers, vendors, architects, and business stakeholders.
• Drive automation, process improvement, and operational standardization.
• Support major incident, change, and problem management activities.

Qualifications

• 10+ years of network engineering/operations experience in large enterprise environments.
• Strong experience with mission-critical network infrastructure.
• Experience working in a 24x7 global support environment.
• Strong ITIL knowledge across Incident, Change, Problem, and Major Incident Management.
• Excellent troubleshooting, communication, and stakeholder management skills.
• CCNP Enterprise preferred; CCIE, Fortinet, F5, or Check Point certifications are a plus.
• BFSI experience highly desirable.