Quick overview
Job description
Location : 251 Chem. d'Alençon Boucherville, QC J4B 0G9
Schedule: Monday to Friday - Daytime
POSITION SUMMARY
RESPONSIBILITIES:
Talent Management
-As a part of the interviewing team, participates in the interviewing process and offers recommendations for quality hires
-Train, coach and mentor associates new to the functional rotation
Inventory Management
-Manage inventory levels via PartsNet
-Conducts tire inventory counts
-Orders, stocks and bar-codes parts
-Liaises with vendors as appropriate
-Audits fuel island tickets and resolves issues with appropriate stakeholder
Customer Experience Management
-Schedules time for customer PMs
-Educates new customers on the value of ongoing preventative maintenance
-Verifies that customers are receiving their PM schedules
-Interacts daily with customers to address scheduling, SOS activity, etc.
Service Department Management
-Reviews branch Maintenance Metrics
-Reviews and completes yard checks
-Walks floor to observe compliance with policies and procedures and corrects issues as appropriate
-Liaises with Rental and Sales as appropriate
-Schedules work assignments
Financial Management
-Tracks/coordinates repair orders and purchase orders for customer re-bills
-Contributes to the process of forecasting potential costs
-Identifies potential issues and resolves with appropriate stakeholder
Safety Management
-Walks the floor daily to observe/report safety issues
-Checks equipment and tools for defects and resolves issues with appropriate stakeholder
-Participates in monthly safety meetings
Rental Experience
-Works rental counter as assigned, using RentalNet
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